General Terms and Conditions (GTC)
§1 Scope
(1) These General Terms and Conditions (GTC) apply to the use of the consumer area on our website www.icrush.de as well as to all contracts concluded between us, the
ICRUSH GmbH
Represented by Managing Director Lei Zhang
Sülzburgstr. 11
50937 Cologne
+49 (0) 2233 94918 43
info@icrush.de
and you as our customer .
(2) All agreements made between you and us in this context arise in particular from these General Terms and Conditions, our written order confirmation and our declaration of acceptance of the contract.
(3) With regard to the General Terms and Conditions, the version of the General Terms and Conditions valid at the time of conclusion of the contract shall be decisive.
(4) Any deviating contractual terms and conditions of the customer will not be recognized unless we expressly agree to them in writing.
(5) Any references to the applicability of statutory provisions are for clarification purposes only. Even without such clarification, the statutory provisions apply unless they are directly modified or expressly excluded in these Terms and Conditions.
(6) Our range of services in the consumer sector is aimed exclusively at consumers within the meaning of Section 13 of the German Civil Code (BGB). Commercial transactions as an entrepreneur are not permitted on our website.
(7) You can print and/or save these Terms and Conditions. For this purpose, this page can be saved via your browser and/or printed immediately. The Terms and Conditions can also be downloaded from our website as a PDF file.
(8) Your orders via our online shop are processed using automated order processing. You will generally be informed of order processing via email. Therefore, please ensure that the email address you provided during the order process is correct and that you are guaranteed to receive emails from us or from third parties commissioned with order processing. This applies in particular if you use spam filters.
§2 Customer account, registration, account deletion
(1) An order can be placed with or without prior registration.
(2) Registration on our website icrush.de , creating a customer account, and logging in to it are free of charge. Registration is completed by entering your email address and a password. Activation via email is not required.
(3) There are no claims regarding the use, technical availability, or further development of our website. Claims regarding the contractual execution and processing of current orders remain unaffected.
(4) You are obliged to provide truthful information and, in the event of changes to your personal data, to make appropriate updates if you wish to (continue to) use our services.
(5) The disclosure of your login data to third parties is not permitted. You are obligated to treat this data confidentially and to prevent unauthorized use by third parties to a reasonable extent.
(6) Each customer may only maintain one customer account at a time. If a customer maintains additional accounts with us, we reserve the right to delete all accounts opened after the initial registration and to exclude the customer from using our services.
(7) Both you and we may delete your customer account at any time without notice and without stating reasons. To do so, you must send an email to info@icrush.de using the email address associated with your customer account , clearly stating your intention to delete your account. Legal relationships still pending remain unaffected by the deletion. This applies in particular to orders that have already been placed and are not yet completed.
(8) When deleting your customer account, your personal data generated here will also be deleted if you have made a request to this effect and there are no legal retention periods that prevent this.
§3 Conclusion of contract
(1) The presentation and advertising of articles in our online shop does not constitute a legally binding offer to conclude a purchase contract, but serves to submit a binding offer by the customer.
(2) The customer can place the selected items in the virtual shopping cart and complete the order using the integrated online order form. By clicking the "Order with payment" button, the customer submits a legally binding contractual offer.
(3) We will confirm receipt of the order by an automated email. This does not constitute acceptance of the offer unless it expressly contains a declaration of acceptance.
(4) The contract is concluded as follows, depending on the selected payment method: – Credit card (Visa, Mastercard, American Express): The contract is concluded when the credit card is charged. – Apple Pay / Google Pay / Shop Pay: The contract is concluded when the payment order is confirmed. – PayPal: You will be redirected to the PayPal page. The contract is concluded after completing the payment and returning to our shop. – Klarna Pay Later: Processing is carried out by Klarna Bank AB. The Klarna General Terms and Conditions also apply ( https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/paylater/ ).
(5) The contract text and the General Terms and Conditions will be sent to you via email. If you have created a customer account, you can view your order there.
(6) The contract language is German.
(7) Offers with unusual household quantities, lack of legal age or impermissible discount combinations will not be accepted.
(8) Before submitting your order, you have the opportunity to check and correct all information.
(9) Due to technical representations, slight color deviations may occur.
§4 Delivery / Delivery Restrictions, Availability
(1) The availability of the goods depends on the information in the respective product description, whereby we reserve the right to make technical errors in the information.
(2) The goods will be dispatched by post to the delivery address you have provided during the order process.
(3) Information on delivery times can be found at https://icrush.de/versand . The delivery time for deliveries within mainland Germany is approximately 2-5 working days. The delivery time for deliveries to other EU countries is approximately 5-10 working days. The delivery time for international deliveries outside the EU is approximately 14 days. The delivery period begins on the day after the contract is concluded and ends with the expiry of the last day of the period. If the last day of the period falls on a Sunday or a public holiday recognized by the state at the place of delivery, the next working day shall take the place of such a day.
(4) Delivery is usually made in a single shipment. If your order contains goods with different delivery times, we will combine the goods in a single shipment unless we have agreed otherwise with you. In the case of a single shipment, the delivery time is determined by the goods with the longest delivery time. In exceptional cases, we may ship the ordered goods in partial deliveries, provided this is reasonable for you.
(5) The shipping risk lies with us (according to the law).
(6) If the product you ordered is temporarily unavailable, we will notify you immediately in the order confirmation. If delivery is delayed by more than two weeks, you have the right to withdraw from the contract. Any payments already made will be refunded immediately. Your statutory right of withdrawal (Section 9 of the General Terms and Conditions) remains unaffected.
(7) Once your order has been packed and dispatched, you will receive an email confirmation from us with the delivery information. You can find the delivery date for the completed and dispatched goods by entering the respective tracking numbers, which we will then provide you, on the respective supplier's website.
(8) If the transport company returns the shipped goods to the seller in the event that delivery to the customer was not possible, the customer shall bear the costs of the unsuccessful shipment. This shall not apply if the customer effectively exercises his right of withdrawal, if he is not responsible for the circumstances leading to the impossibility of delivery, or if he was temporarily prevented from accepting the offered goods, unless the seller had notified the customer of the delivery of the goods a reasonable time in advance.
§5 Retention of title
The delivered goods remain our property until the purchase price has been paid in full.
§6 Prices and Shipping
(1) The prices stated in our online shop are final prices and include statutory VAT. They are exclusive of any applicable shipping costs.
(2) For deliveries within Germany, we do not charge shipping costs for orders over €29. For orders under €29, we charge a flat shipping fee of €3.50. For deliveries to other EU countries, we charge a flat shipping fee of €4.90 for orders under €75; orders with an order value over €75 are shipped free of charge. For international deliveries outside the EU, we charge a flat shipping fee of €6.90 for orders under €100; orders with an order value over €100 are shipped free of charge. If shipping costs are incurred, they will be displayed in our order form. You are responsible for these costs unless you exercise your right of withdrawal.
(3) If we fulfill your order by partial delivery in accordance with Section 4, Paragraph 5, Sentence 2, you will only incur shipping costs for the first partial delivery, if applicable. If partial deliveries are made at your request, we will charge shipping costs separately for each partial delivery, if applicable.
§7 Terms of payment, offsetting and right of retention
(1) Payment can be made by credit card, Apple Pay, Google Pay, Shop Pay, PayPal, or Klarna. Payment is due immediately upon conclusion of the contract.
(3) Klarna’s terms and conditions apply at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/paylater/ .
(4) Set-off is only permitted for legally binding or undisputed claims.
(5) A right of retention may only be asserted for claims arising from the same contractual relationship.
§8 Warranty
(1) Ordered goods may differ slightly from the goods shown within reasonable limits.
(2) We are liable for material and/or legal defects of delivered items in accordance with the applicable statutory provisions.
(3) The Seller does not provide any guarantees to the Customer in the legal sense unless such guarantees have been expressly agreed upon. Any manufacturer's or seller's guarantees shall be in addition to statutory claims.
§9 Revocation
Consumers have a right of withdrawal for distance selling contracts in accordance with statutory provisions. This link provides details of your right of withdrawal, as well as a sample withdrawal form you can use.
§10 Redemption of gift vouchers
(1) You can purchase gift vouchers through our online shop, which can only be redeemed in the online shop. We reserve the right to verify the authenticity of the vouchers upon redemption.
(2) These gift vouchers and any remaining balance can be redeemed until the end of the first year following the year in which the voucher was purchased.
(3) Gift vouchers can only be redeemed before the order process is completed. Subsequent payment is not possible.
(4) Only one gift voucher can be redeemed per order.
(5) Gift vouchers cannot be used to purchase additional gift vouchers.
(6) If the value of the goods exceeds the value of the voucher, the difference can be paid using one of the payment methods offered.
(7) The balance of a gift voucher will not be paid out in cash or bear interest.
(8) The gift voucher is transferable.
§11 Liability
(1) In all cases of contractual and non-contractual liability for intent and gross negligence, we shall be liable in accordance with the statutory provisions.
(2) In the case of simple negligence, we shall only be liable for breaches of essential contractual obligations (cardinal obligations) and limited to foreseeable, typical damage.
(3) Liability for damages resulting from injury to life, body or health, under the Product Liability Act and in the event of the assumption of a guarantee remains unaffected.
§12 Copyright/Usage Rights
We hold the copyright and usage rights to all images, films, and texts published in our online shop. Use of these works is not permitted without express consent.
§13 Final provisions
(1) The law of the Federal Republic of Germany shall apply, excluding the UN Convention on Contracts for the International Sale of Goods. Mandatory provisions of the country of your habitual residence remain unaffected.
(2) Should individual provisions be invalid, the remainder of the contract shall remain valid. The statutory provisions shall apply in place of the invalid provision.
(3) The EU Commission provides a platform for online dispute resolution: http://ec.europa.eu/consumers/odr/ . We do not participate in dispute resolution proceedings. If you have any questions , please contact us at service@icrush.de .
As of: April 2025