General Terms and Conditions (GTC)
§ 1 Scope of application
(1) These General Terms and Conditions (GTC) and all policies and/or documents referred to or directly linked in these General Terms and Conditions apply to the use of our website www.icrush.de and to all contracts concluded through it between us,
ICRUSH GmbH
represented by the managing director Lei Zhang
Sülzburgstr. 11
50937 Cologne
+49 (0) 2233 94918 43
info@icrush.de,
and you as our customer.
(2) All agreements made between you and us in this context result in particular from these GTC, the order confirmation, our declaration of acceptance of the contract, the privacy policy and our terms of use.
(3) The version of the GTC valid at the time the contract is concluded is decisive. We reserve the right to amend our GTC at any time. All amendments generally take effect upon publication of the updated GTC on our website and regularly become part of the contract upon your new conclusion of a contract through the so-called opt-in declaration during the order process. If you select a country other than Germany as the shipping location and place an order from that country, the statutory provisions of the country in which you are located apply to your purchase and the use of our website, in particular those of consumer law. Please ensure that the billing address is located in the country of the place of delivery.
(4) Deviating contractual terms of the customer require our confirmation in text form, without prejudice to any prevailing individual agreements.
(5) References in these GTC to the applicability of statutory provisions are for clarification only. Even without such clarification, the statutory provisions apply unless they are directly amended or expressly excluded in these GTC in a legally permissible manner.
(6) Our offering is directed exclusively at consumers within the meaning of Section 13 of the German Civil Code (BGB). Business activities as an entrepreneur are not permitted on our website. A contract with entrepreneurs therefore cannot be validly concluded via our website.
(7) You may print and/or save these GTC. For this purpose, this page can be saved via the browser and/or printed immediately. In addition, the GTC can be downloaded as a PDF file on our website.
(8) Your orders via our online shop are processed as part of automated order processing. As a rule, you will be informed of the order processing and its individual steps by email. Please therefore ensure that the email address you provide for order processing during the order process is correct and that receipt of our emails or of emails from third parties commissioned with order processing is guaranteed. This applies in particular if you use spam filters or similar tools.
§ 2 Customer account, registration, account deletion
(1) You may order our products as a guest or after prior registration and login.
(2) Registration on our website www.icrush.de, creating a customer account and logging into it are free of charge. Login is effected by entering your email address. After entering your email address, you will receive a code at the email address provided, provided you have registered with that address (hereinafter: “registration email”). A password is not required for login. Each time you log in again, a code will be sent to the registration email with which you can log in within a grace period of a few minutes.
(3) There is no entitlement to use, technical availability and/or further development of our website. Claims for the contractual performance and processing of ongoing orders remain unaffected.
(4) In order for us to carry out the order process and the purchase properly, it is necessary to provide truthful information and, if your personal data change, to update them accordingly where this is required for the continued use of our offering or for the processing of orders.
(5) Passing on your login data to third parties is not permitted. Your data must be treated confidentially. Unauthorized use by third parties must be prevented to the extent reasonably possible for you.
(6) In principle, maintaining several customer accounts on our website at the same time is possible. In the event of deception, abusive use of benefits, technical abuse or circumvention of our order, return or warranty conditions, we reserve the right to take appropriate measures and, where applicable, to assert claims for damages. These measures include in particular the temporary or permanent blocking of the customer accounts concerned, the cancellation of orders placed in the course of the abuse, and exclusion from discounts and special promotions.
(7) You may terminate your customer/user account at any time with immediate effect and without stating reasons in text form. For this purpose, an email must be sent to info@icrush.de from the email address underlying the customer account, from which your intention to delete the account is clearly apparent. We ourselves may terminate the customer contract with you regarding the customer account at any time with a reasonable notice period of two weeks. The mutual right to terminate and delete without notice for good cause remains unaffected by the ordinary termination options. Legal relationships still to be processed remain unaffected by the deletion. This applies in particular to orders already placed and not yet completed.
(8) In the course of deleting the customer account, your personal data generated here will also be deleted automatically, unless statutory retention obligations prevent this. In that case, your data will be blocked from further use and deleted after expiry of the retention period.
§ 3 Conclusion of contract and contract language
(1) The presentation and promotion of items in our online shop do not constitute a legally binding offer aimed at concluding a purchase contract. Rather, our customers are invited to submit a binding purchase offer of their own (invitatio ad offerendum).
(2) The customer may place selected items in the virtual shopping cart and complete the order via the online order process. By clicking the “order with obligation to pay” button, the customer submits a legally binding contractual offer.
(3) Immediately after receipt of the order, the customer receives an automated email summarizing the content of the order and confirming its receipt by us (hereinafter: “order confirmation”).
(4) Conclusion of the contract depends on the payment method selected: a) Credit card (Visa, Mastercard, American Express): The contract is concluded upon completion of the order process by clicking the “order with obligation to pay” button and approval by your credit card company after successful authorization of your credit card data. b) Apple Pay / Google Pay / Shop Pay: The contract is concluded upon confirmation of the payment instruction. c) PayPal: After redirection to the PayPal page, the contract is concluded at the moment you successfully confirm the payment instruction to PayPal. d) Klarna Pay Later: If you use this payment method, the contract is concluded after successful confirmation of this payment method by Klarna. In this context, Klarna’s general terms and conditions also apply, which you can view here.
Details of the payment providers can be found here:
a) Visa: Visa Europe Management Services Limited (registered number 08778032), a limited company incorporated in England and Wales with registered office at: 1 Sheldon Square, London W2 6TT, acting through its branch in Germany:
Visa Europe Management Services Limited, German Branch
Neue Mainzer Strasse 66-68
60311 Frankfurt
Email: anfragen.europa@visa.com
Telephone: +49 (0)69 920 11 0;
b) Mastercard: Mastercard Europe is a subsidiary of Mastercard Incorporated, the holding company of Mastercard. Mastercard Incorporated is a private stock corporation under US law and reports to the US Securities and Exchange Commission (SEC).
Mastercard Europe SA, Chaussée de Tervuren 198A, B-1410 Waterloo, Belgium
Telephone: +32 2 352 51 11;
c) American Express: American Express Europe S.A. (Germany branch)
Güterplatz 1, 60327 Frankfurt am Main, State Register No. 0476526, Registergericht Frankfurt am Main, HRB 11988, Telephone: +49 (0)69 9797 – 1000;
d) Apple: Apple Inc. (Global): One Apple Park Way, Cupertino, CA 95014, USA; Apple GmbH (Germany): Katharina-von-Bora-Straße 3, 80333 Munich;
e) Google Pay: Google Ireland Limited, address: Gordon House, Barrow Street, Dublin 4, Ireland. Email: support-deutschland@google.com;
f) Shopify International Limited, Victoria Buildings, 2nd floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland;
g) PayPal: PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg;
h) Klarna: Klarna Bank AB (publ), Sveavägen 46, SE-111 34 Stockholm, Sweden. German postal address (as of 08/26): Postfach 900162, 90492 Nuremberg.
(5) The contract text and the GTC will be sent to you by email. If you have registered and created a customer account, you can view your orders there.
(6) The contract language is German.
(7) Orders by persons under eighteen years of age, orders of quantities not typical for households, or orders based on impermissible discount combinations cannot be submitted as binding and will not be accepted. In these cases, no valid contract is concluded.
(8) Before submitting your order, you have the opportunity to review all information and, where applicable, to correct or delete it and/or to abort the order process.
(9) Due to technical representations, slight color deviations may occur for individual products. We ask for your understanding.
§ 4 Availability / delivery / delivery restrictions
(1) Whether a product is in stock at the moment it is placed in the shopping cart can be taken from the respective product page. In your shopping cart you can then select your respective permitted order quantity, subject to the product remaining available. Reference is made to paragraph 6.
(2) The goods are shipped by post to the delivery address you specified in the order form, provided that address is permitted.
(3) Basic information on delivery times can be found at https://icrush.de/versand. The delivery time for orders within Germany is generally approx. 2–5 working days; for Austria and Switzerland it is regularly approx. 5–10 days. Longer delivery times may occur as a result of an unusually high volume of orders, for example in the pre-Christmas period or around Valentine’s Day or Mother’s Day. These can be taken from the subpage https://icrush.de/versand or the respective product page. The delivery time applicable to your specific order will be displayed to you during the order process, at the latest in the last order step before you can click “order with obligation to pay”. Reference is made to paragraph 6.
(4) Delivery is regularly made in one shipment. If your order contains goods with different delivery times, we will combine the goods in a joint shipment unless we have agreed otherwise with you. In the case of a joint shipment, the delivery time of the ordered products is determined by the item with the longest delivery time. In exceptional cases, we may send the ordered goods in partial deliveries, provided this is reasonable for you.
(5) The shipping risk lies with us by operation of law.
(6) If the product you ordered is temporarily unavailable after you have submitted your offer, we will inform you of this immediately after the order. If the contract has already been concluded at that time and delivery is delayed for an unreasonable period, you are entitled to withdraw from the contract by declaration. A delay of more than two weeks is considered unreasonable. Payments already made will be refunded to you immediately in this case. Delivery of an equivalent replacement product is possible in this case by arrangement and subject to availability; however, there is no entitlement to this. Your statutory rights in the event of delay remain unaffected. Your statutory right of withdrawal (Section 13 of the GTC) also remains unaffected.
(7) As soon as your order has been packed and dispatched, you will receive a shipping notification from us by email. This message also contains in particular the delivery information for you. You can see the status and delivery date of the shipped goods by entering the respective tracking numbers, which we will then provide to you, on the website of the respective service provider.
(8) In cases where delivery of the goods to the customer is not possible, the service provider may return the goods to us after expiry of the storage period. In this case, the customer bears the costs of the unsuccessful outbound and return shipment. The customer does not bear the outbound shipping costs if they effectively exercise their right of withdrawal, if they are not responsible for the circumstance that led to the impossibility of delivery, or if they were temporarily prevented from accepting the offered goods, unless we had announced the delivery of the goods to the customer a reasonable time in advance.
§ 5 Retention of title
The delivered goods remain our property until the purchase price has been paid in full.
§ 6 Prices and shipping
(1) Our prices in the online shop are final prices and already include statutory value-added tax. Shipping costs may be added, but these are shown separately in the order process.
(2) The prices of the products displayed on the website may be changed at any time and without prior notice. A price change has no effect on contracts that have already been validly concluded at the time of the change.
(3) Deliveries within Germany are free of shipping costs from a minimum order value of €29.00. For orders under €29.00 we charge a flat shipping fee of €3.50. For deliveries to Austria or Switzerland we charge a flat shipping fee of €4.90 per order if the orders are under €75.00; orders to Austria or Switzerland with an order value of €75.00 or more are free of shipping costs. If shipping costs apply, they will be displayed to you during the order process. These are to be borne by you unless you effectively exercise your right of withdrawal.
(4) If you effectively exercise your right of withdrawal only in respect of part of the order (partial withdrawal) and the minimum order value is thereby undershot, you must bear the regular outbound shipping costs for the remaining goods that would have been incurred if you had ordered only those goods at the time of the order. The shipping costs subsequently to be borne correspond to the regular shipping costs according to the shipping cost information that would have been displayed to you in the online shop before submitting a corresponding purchase offer. We are entitled to offset these subsequently incurred shipping costs against the refund amount for the withdrawn goods. Set-off is hereby declared for this case.
(5) If we fulfil your order by partial deliveries in accordance with Section 4 paragraph 4 last sentence, you will incur shipping costs only for the first partial delivery, if any. If the partial deliveries are made at your request, we will charge shipping costs separately for each partial delivery, if any.
§ 7 Terms of payment, set-off and right of retention
(1) Payment may be made by credit card, Apple Pay, Google Pay, Shop Pay, PayPal or Klarna, see Section 4. Payment is due immediately upon conclusion of the contract, unless otherwise provided for the payment method selected.
(2) Payment processing for payments by PayPal or Klarna is carried out directly via these payment service providers.
(3) You may set off a claim against us only if that claim has been finally established by a court, is undisputed or is ready for decision, or is based on notices of defect or counterclaims arising from the same contractual relationship.
(4) A right of retention may be asserted only in respect of claims arising from the same contractual relationship.
§ 8 Warranty, color deviations
(1) We are liable for material defects and/or defects of title in accordance with the statutory provisions.
(2) Please note that color deviations between the coloring of the actual product and the product color displayed and perceived online may occur due to lighting conditions in the photographic representation and/or different screen settings of the respective customer.
§ 9 Guarantee
(1) In addition to the statutory warranty rights, ICRUSH offers its customers a voluntary guarantee in accordance with the following provisions. Your statutory rights in respect of defects stand alongside this guarantee and are not limited by it.
(2) A guarantee case exists only where you can demonstrate that, with intended and proper use of products verifiably purchased from us, the following defects have occurred:
- material and/or manufacturing defects;
- unusual discoloration or coating defects of the surface coating.
For these exhaustively listed defects, ICRUSH grants a two-year guarantee. The guarantee period begins upon receipt of the respective product.
(3) The following defects in particular are not covered by the guarantee:
- defects or damage due to improper use, misuse or negligent handling (e.g. contact with aggressive household chemicals, in particular bleaches, acids, solvents or cleaning agents);
- external impacts, accidents, falls, knocks or excessive mechanical stress (e.g. scratches, breakages, broken chains);
- defects or damage due to ordinary wear and tear (e.g. superficial scratches, normal oxidation).
Your statutory warranty rights also remain unaffected in respect of these defects.
(4) In a guarantee case we provide a guarantee service at our free choice and discretion either by delivering a defect-free, equivalent item (replacement delivery) or by refunding the purchase price in whole or in part. You have no right to choose, and there is no fixed sequence of guarantee services.
(5) Performance of a guarantee service (e.g. replacement of a product) does not extend the original guarantee period. We do not offer a guarantee for guarantee products.
(6) The rights under this guarantee are transferable to third parties.
(7) The provision of services under this voluntary guarantee is effected by us in performance of the guarantee contract. It does not constitute an acknowledgement of statutory claims for defects (warranty rights). The provision of the guarantee service has no effect on your statutory claims. These continue to exist without restriction.
§ 10 Voluntary right of return
(1) Without prejudice to the statutory right of withdrawal (Section 13), we grant you a voluntary right of return of (a further) 16 days, which begins after expiry of the statutory withdrawal period and may be exercised under the following conditions. Through this option, if the withdrawal information is legally effective, you then have a total of 30 days after receipt of the goods to return the respective goods. With the voluntary right of return you may therefore, even after expiry of the statutory 14-day withdrawal period, likewise withdraw from the contract without stating reasons for a further 16 days. Please note that you must return the goods to us within the 16-day voluntary return period; timely dispatch is sufficient to meet this deadline. The voluntary right of return does not affect your statutory rights in respect of withdrawal and/or warranty.
(2) The voluntary right of return requires that, upon return to us, the goods are unworn and in their original condition – as upon receipt of the goods – and in the complete original packaging. If these requirements are not met, we reserve the right to refuse the return under this voluntary right of return. Rights arising from your statutory right of withdrawal remain unaffected. We will inform you of the refusal of the return by email within 7 working days of receipt of the goods. A refund of the purchase price cannot be made on the basis of the voluntary right of return in the event of a refusal. In these cases we will return the goods to you at our expense within 14 days of the corresponding notification to the last delivery address known to us, unless you notify us of a different shipping address within 7 days of the goods being sent to us.
(3) The voluntary right of return does not apply to the purchase of gift vouchers, advent calendars and the Abo-Box (subscription).
(4) No separate confirmation of receipt is issued upon arrival of the returned goods at our warehouse. As soon as the return has been inspected and finally processed, you will receive a notification by email. Processing and any refund of the purchase price take place within 14 days of receipt of the return by us.
(5) Refunds are generally made to the account or payment method used for the original payment. If this is no longer available, a new account connection must be provided upon proof of your entitlement. If the order was paid exclusively using a gift voucher, the refund is made to that voucher. A new gift voucher will not be created. If the order was paid partly with a gift voucher and partly with another payment method, such as PayPal, the refund is made primarily via the other payment method used.
§ 11 Advent calendar
(1) The advent calendar offered in each case may be purchased by pre-order. By placing the order you conclude a binding purchase contract for goods still to be produced or not yet deliverable. Conclusion of the contract generally takes place in accordance with Section 3 of these General Terms and Conditions.
(2) Deviating from the delivery provisions under Section 4 of these General Terms and Conditions, delivery of the advent calendar takes place, notwithstanding Section 11(5) of these GTC, within the delivery period specifically stated in the respective product description on the website or determinable by calendar.
(3) Charging of the payment method you selected is governed by the payment method chosen in accordance with Section 3 of these General Terms and Conditions.
(4) We reserve the right to make changes to the design, packaging or individual contents if this becomes necessary due to unforeseeable production or material shortages. Such changes are permissible only if they are reasonable for you, the overall value and overall design character of the advent calendar are not substantially impaired, and the replacement contents are of equivalent quality.
(5) If the advent calendar is ordered after expiry of the pre-order period and is still available, the delivery provisions pursuant to Section 4 of these General Terms and Conditions apply.
§ 12 ICRUSH Abo-Box
(1) The Abo-Box is a subscription for the monthly recurring delivery of jewelry. The subscription is concluded as an open-ended subscription with a monthly termination option pursuant to paragraph 8.
(2) The order process takes place in accordance with Section 3 of these General Terms and Conditions.
(3) The selection of the specific jewelry pieces for the respective month is made exclusively by us. These jewelry pieces are available in one standard size only. A contractual right of exchange or return because of dislike, incorrect size, color or fit is excluded. The voluntary right of return does not apply to the ICRUSH Abo-Box; your statutory rights, such as the right of withdrawal or warranty claims, remain unaffected.
(4) The monthly price stated on the website includes the applicable statutory value-added tax and shipping costs for delivery within Germany. For deliveries to Austria and Switzerland, additional shipping costs of EUR 3.50 per month apply for each Abo-Box. PayPal and credit card are available as payment methods.
(5) You authorize us to debit the accruing and recurring costs of the subscription via the selected payment method. The first debit is made immediately after conclusion of the contract; subsequent debits are made on the 2nd calendar day of each following month. If a debit fails for reasons for which you are responsible, we will exercise our statutory right of retention. In this case our delivery obligation is suspended. If repeated debit attempts fail for reasons attributable to you and a reasonable payment period set by us expires without success, we are entitled to terminate the subscription without notice for good cause. We reserve the right to claim the damage demonstrably caused by the delay, including in particular chargeback costs. You remain entitled to prove that no damage or substantially less damage was incurred.
(6) Changing the selected payment method during the term of the contract is generally not possible. To change the payment method, the existing subscription must be terminated and a new subscription concluded with the desired payment method. The right to update payment data that have become invalid or expired (e.g. expiry of the credit card, change of IBAN at the same bank) remains unaffected.
(7) Delivery of the Abo-Box takes place within three to seven working days after each successfully recorded receipt of payment. A change of shipping address is possible in the customer account or via our customer service with effect for the following month, provided the new address is notified before the respective debit run. If a delivery cannot be made for reasons for which you are responsible, we will contact you using the contact data you provided and grant you a reasonable period to cooperate in the delivery. If you do not respond, or do not respond appropriately, within the period we have set, we are entitled to terminate the subscription extraordinarily. We are entitled to claim the return shipping and processing costs demonstrably incurred as a result of the unsuccessful delivery attempt, provided you are responsible for the failed delivery. You remain entitled to prove that no damage or substantially less damage was incurred.
(8) The subscription is concluded for an indefinite period. It may be terminated at any time up to the 28th of each month with effect at the end of the current month. Termination may be effected directly via the website in the customer account or in text form vis-à-vis customer service. The right to terminate without notice for good cause remains unaffected for both parties. Termination by us is effected in text form (e.g. by email).
§ 13 Withdrawal
As a consumer you have a statutory right of withdrawal in accordance with the following instructions on withdrawal. The complete instructions on withdrawal including the model withdrawal form are attached to these General Terms and Conditions as an annex and are available here. Our email by which we declare the conclusion of the contract also contains our instructions on withdrawal. You may also declare your withdrawal, in addition to the methods stated in the instructions on withdrawal, via the “Withdraw from contract” button in your customer account or on the website at https://icrush.de/pages/widerruf-formular.
§ 14 Redemption of gift vouchers
(1) You may purchase gift vouchers via our online shop. These can be redeemed exclusively in the online shop. Only one gift voucher with the offered voucher values can be selected and purchased per order. We reserve the right to verify the authenticity of vouchers before redemption.
(2) Gift vouchers and remaining credit are subject to the regular limitation period and are therefore generally redeemable until the end of the third year after the year in which the voucher was purchased.
(3) Gift vouchers can only be redeemed before completion of the order process and must be entered and confirmed at the place provided for this purpose during the order process. Subsequent offsetting is not possible.
(4) Gift vouchers cannot be used to purchase further gift vouchers.
(5) If the value of the goods exceeds the voucher value, the difference must be paid using one of the offered payment methods. If the voucher value exceeds the value of the goods, the remaining amount remains on the voucher and can be used for future orders by re-entering the voucher code.
(6) The credit balance of a gift voucher will neither be paid out in cash nor accrue interest.
(7) The gift voucher is transferable, provided it has not yet been fully redeemed.
§ 15 Redemption of discount vouchers
(1) Discount vouchers, promotional codes and percentage vouchers (hereinafter: “discount vouchers”) are valid only in the period stated in each case and can be redeemed only within that period. An extension of the period of validity is excluded. After expiry of the promotional period, the discount voucher loses its validity and can no longer be applied to orders.
(2) Each discount voucher may be applied only once per order.
(3) If a minimum order value is specified for the discount voucher, this relates exclusively to the net merchandise value (purchase price of the item including value-added tax).
(4) The discount voucher must be entered and activated in the input field provided for this purpose during the order process before the order is submitted. Subsequent offsetting or consideration of the discount after completion of the order process is not possible for technical reasons.
(5) The value of a discount voucher will neither be paid out in cash nor accrue interest. Resale or commercial transfer of discount vouchers to third parties is not permitted.
(6) If, as a result of a partial withdrawal, the minimum order value required for the discount voucher is undershot, the discount granted for the entire order lapses. In this case we are entitled, when refunding the withdrawn and returned items, to charge the regular price for the items remaining with you. If the discount voucher was not tied to a minimum order value, the discount is allocated proportionately to the items retained. The share of the discount attributable to the returned items lapses and is neither refunded nor credited.
(7) Advent calendars are generally excluded from all discount promotions unless expressly stated otherwise on our website.
§ 16 Liability
(1) We are liable for ourselves and for our vicarious agents only in cases of intent and gross negligence. In the event of a breach of an obligation the fulfilment of which is a prerequisite for the proper performance of the contract (cardinal obligations), we are also liable for any form of negligence. Liability that is not based on gross negligence or intent does not go beyond the damage that was typically foreseeable in light of the respective agreed services.
(2) Notwithstanding the foregoing limitations of liability, we are liable in accordance with the statutory provisions for damage to life, body and health resulting from a negligent or intentional breach of duty on our part, by our legal representatives or vicarious agents, as well as for damage covered by liability under the Product Liability Act, and for damage based on intentional or grossly negligent breaches of contract and on fraudulent intent on our part, by our legal representatives or vicarious agents.
(3) For damage based on the absence of a guaranteed quality or durability but not occurring directly to the subject matter of the contract, we are liable only if the risk of such damage is evidently also covered by the quality or durability guarantee.
§ 17 Copyright / rights of use
We hold the copyrights and/or rights of use in all images, videos and/or copyright-protected texts as well as other copyright-protected works published in our online shop. Use of these works is not permitted except in the cases provided for by law without our express consent.
§ 18 Final provisions
(1) The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. Mandatory provisions of the country of your habitual residence remain unaffected.
(2) If a provision of these General Terms and Conditions is or becomes wholly or partly invalid, or if these GTC contain a gap, the validity of the remaining provisions of this agreement is not affected. In place of the invalid provision, the valid provision shall be deemed agreed which – to the extent legally possible – achieves the purpose pursued by the parties with the invalid provision. In the event of a gap, the provision shall be deemed agreed which corresponds to what would have been agreed according to the purpose of this contract if the parties had considered the matter from the outset. If the invalidity of a provision is based on a measure of performance or time (period or date) specified therein, the provision shall be deemed agreed with the legally permissible measure closest to the original measure. This clause is not intended merely to reverse the burden of proof, but, according to the will of the parties, in any event to exclude that the partial invalidity of this settlement results in overall invalidity.
(3) We are not obliged to participate in a dispute resolution procedure before a consumer arbitration board and do not participate in such a procedure.
(As of: September 2026)
Instructions on withdrawal
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.
In the case of a contract concerning several goods ordered by you in one order and delivered separately, the withdrawal period is 14 days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the last good.
In the case of a contract for the regular delivery of goods over a defined period of time (e.g. subscription / Abo-Box), the withdrawal period is 14 days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the first good.
To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or by email). Please send this statement to:
ICRUSH GmbH c/o Fiege NOW, Sülzenbrücker Straße 200, D-99192 Nesse-Apfelstädt
or
Email: service@icrush.de.
You may of course also send your withdrawal statement to our registered office: ICRUSH GmbH, Sülzburgstraße 11, 50937 Cologne.
You may use the attached model withdrawal form, which is not mandatory. You may also complete and submit the model withdrawal form or any other clear statement electronically on our website at https://icrush.de/pages/widerruf-formular. If you use this option, we will communicate to you an acknowledgement of receipt of such a withdrawal without delay (e.g. by email). To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.
Please send the goods of the withdrawal to:
ICRUSH GmbH
c/o Fiege NOW, Sülzenbrücker Straße 200
D-99192 Nesse-Apfelstädt.
You will have to bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Model withdrawal form
(If you wish to withdraw from the contract as a consumer, please complete this form and return it.)
To:
ICRUSH GmbH, Sülzburgstraße 11, 50937 Cologne,
or to:
ICRUSH GmbH c/o Fiege NOW, Sülzenbrücker Straße 200, D-99192 Nesse-Apfelstädt.
or to:
Email: service@icrush.de
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)
— Ordered on (*)/received on (*)
— Name of consumer(s)
— Address of consumer(s)
— Signature of consumer(s) (only if this form is notified on paper)
— Date
(*) Delete as appropriate.