General Terms and Conditions (GTC)
§1 Scope of Application
(1) These General Terms and Conditions (GTC) apply to the use of the consumer section on our website www.icrush.de and to all contracts concluded through it between us, the
ICRUSH GmbH
Represented by the managing director Lei Zhang
Sülzburgstr. 11
50937 Cologne
+49 (0) 2233 94918 43
info@icrush.de
and you as our customer.
(2) All agreements made between you and us in this context result in particular from these GTC, our written order confirmation, and our declaration of acceptance of the contract.
(3) With regard to the GTC, the version of the GTC valid at the time of concluding the contract is decisive.
(4) Deviating terms and conditions of the customer do not apply. Their effectiveness requires our express consent. Statutory formal requirements remain unaffected.
(5) References to the applicability of legal provisions are for clarification only. Even without such clarification, the legal provisions apply unless they are directly amended or expressly excluded in these GTC.
(6) Our service offering in the consumer sector is exclusively directed at consumers within the meaning of § 13 BGB (German Civil Code). Business activities as an entrepreneur are not permitted on our website.
(7) You can print and/or save these GTC. For this purpose, this page can be saved via the browser and/or printed immediately. In addition, the GTC can be downloaded as a PDF file on our website.
(8) Your orders via our online shop are processed within the framework of an automated order processing system. You will generally be informed about the order processing by email. Therefore, please ensure that the email address you provided for order processing during the order process is correct and that the receipt of our emails or those from third parties commissioned with order processing is guaranteed. This applies in particular if you use SPAM filters.
§2 Customer Account, Registration, Account Deletion
(1) An order is possible with or without prior registration.
(2) Registration on our website icrush.de, the creation of a customer account and logging into it are free of charge. Registration is done by entering your email address and a password. Activation by email is not required.
(3) There are no claims to use, technical availability or further development of our website. Claims for proper execution and processing of current orders remain unaffected.
(4) You are obliged to provide truthful information and to update your personal data if you wish to (continue to) use our services.
(5) Passing on your login data to third parties is not permitted. You are obliged to treat this data confidentially and to prevent unauthorized use by third parties to a reasonable extent.
(6) Each customer may only maintain one customer account at a time. In the event that a customer maintains further accounts with us, we reserve the right to delete all accounts opened after the first registration and to exclude the customer from using our services.
(7) Deletion of the customer account is possible for both you and us at any time without notice and without giving reasons. For this purpose, it is necessary to send an email to info@icrush.de from the email address associated with the customer account, clearly stating the wish to delete the account. Legal relationships that are still to be processed remain unaffected by the deletion. This applies in particular to orders already placed and not yet completed.
(8) In the course of deleting the customer account, your personal data generated here will also be deleted if you have submitted a corresponding request and legal retention obligations do not prevent this.
§3 Conclusion of Contract
(1) The presentation and promotion of articles in our online shop does not constitute a legally binding offer to conclude a purchase contract, but serves to allow the customer to submit a binding offer.
(2) The customer can place the selected articles in the virtual shopping cart and complete the order via the integrated online order form. By clicking the "order with obligation to pay" button, the customer submits a legally binding contract offer.
(3) We confirm receipt of the order by an automated email. This does not yet constitute acceptance of the offer, unless it expressly contains a declaration of acceptance.
(4) The contract is concluded as follows, depending on the selected payment method: – Credit card (Visa, Mastercard, American Express): The contract is concluded with the debit of the credit card. – Apple Pay / Google Pay / Shop Pay: The contract is concluded with the confirmation of the payment instruction. – PayPal: You will be redirected to the PayPal page. After completing the payment and returning to our shop, the contract is concluded. – Klarna Pay Later: The processing is carried out by Klarna Bank AB. The Klarna GTC also apply (https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/paylater/).
(5) The contract text and the GTC will be sent to you by email. If you have created a customer account, you can view your order there.
(6) The contract language is German.
(7) Offers with quantities not typical for households, lack of legal age or impermissible discount combinations will not be accepted.
(8) Before submitting the order, you have the opportunity to check and correct all information.
(9) Due to technical representations, slight color deviations may occur.
§4 Delivery / Delivery Restrictions, Availability
(1) The availability of the goods is based on the information in the respective product description, whereby we reserve the right to technical errors in the information.
(2) Delivery is made exclusively to Germany, Austria, and Switzerland. The goods are shipped by postal service to the delivery address you validly provided during the order process.
(3) Information on delivery times can be found at https://icrush.de/pages/versand. The delivery time for deliveries within Germany is approx. 2-5 working days. The delivery time for deliveries to Austria and Switzerland is approx. 5-10 working days. The period for delivery begins on the day after the contract is concluded and ends on the last day of the period. If the last day of the period falls on a Sunday or a public holiday recognized by the state at the place of delivery, the next working day takes the place of such a day.
(4) For deliveries to Switzerland, additional import duties, customs duties, import VAT, customs clearance or processing fees of the shipping service provider may apply. These costs are to be borne by the customer, unless they are expressly stated in the order form and collected by us. Customs clearance is carried out by the respective shipping service provider on the basis of the information required for the shipment.
(5) Delivery usually takes place in one shipment. If your order contains goods with different delivery times, we will combine the goods in a single shipment, unless we have made a different agreement with you. In the case of a combined shipment, the delivery time is determined by the item with the longest delivery time. In exceptional cases, we may send the ordered goods in partial deliveries, provided this is reasonable for you.
(6) The shipping risk lies with us in accordance with the law.
(7) If the product you ordered is temporarily unavailable, we will inform you immediately in the order confirmation. In the event of a delivery delay of more than two weeks, you have the right to withdraw from the contract. Any payments already made will be refunded immediately. Your right of withdrawal (§ 9 of the GTC) remains unaffected.
(8) As soon as your order has been packed and shipped, you will receive an email shipping confirmation from us with the delivery information. You can track the delivery date for the prepared and shipped goods by entering the respective tracking numbers, which we will then provide you with, on the website of the respective supplier.
(9) If the transport company returns the dispatched goods to the seller because delivery to the customer was not possible, the customer bears the costs for the unsuccessful shipment. This does not apply if the customer effectively exercises their right of withdrawal, if they are not responsible for the circumstance that led to the impossibility of delivery, or if they were temporarily prevented from accepting the offered goods, unless the seller had announced the delivery of the goods to them a reasonable time in advance.
§5 Retention of Title
The delivered goods remain our property until full payment of the purchase price.
§6 Prices and Shipping
(1) Our prices in our online shop are final prices and already include the statutory value-added tax. They are understood plus applicable shipping costs.
(2) For deliveries within Germany, we do not charge shipping costs for orders over €29. For orders under €29, we charge a flat shipping fee of €3.50.
For deliveries to Austria and Switzerland, we do not charge shipping costs for orders over €75. For orders under €75, we charge a flat shipping fee of €4.90 each.
Different shipping costs may apply for individual product groups, such as advent calendars or subscription boxes. The applicable shipping costs will be displayed in the order form.
For deliveries to Switzerland, additional import duties, customs duties, import value-added tax, customs clearance or processing fees from the shipping service provider may apply. These costs are to be borne by the customer, unless they are expressly shown in the order form and collected by us.
If shipping costs apply, they will be displayed to you in our order form. These are to be borne by you unless you exercise your right of withdrawal.
(3) If we fulfill your order by partial deliveries in accordance with § 4 para. 5 sentence 2, you will only incur shipping costs for the first partial delivery, if applicable. If the partial deliveries are made at your request, we will charge shipping costs separately for each partial delivery, if applicable.
§7 Terms of Payment, Set-off and Right of Retention
(1) Payment can be made by credit card, Apple Pay, Google Pay, Shop Pay, PayPal or Klarna. Payment is due immediately upon conclusion of the contract.
(2) For PayPal, their terms of use apply (https://www.paypal.com/de/webapps/mpp/ua/useragreement-full).
(3) For Klarna, their terms and conditions apply at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/paylater/.
(4) The customer has the right to offset their claims against our claims in the following cases: In the event of our insolvency, for claims that are legally related to the customer's liability, for claims that have been legally established or acknowledged by us. Otherwise, offsetting is excluded.
(5) A right of retention can only be asserted for claims arising from the same contractual relationship.
§8 Warranty
(1) Ordered goods may deviate slightly from the goods pictured, within reasonable limits.
(2) We are liable for material defects and/or defects of title of delivered items in accordance with the applicable legal provisions.
(3) The seller does not provide any warranties in the legal sense to the customer, unless explicitly agreed upon. Any manufacturer or seller warranties apply in addition to statutory claims.
§9 Right of Revocation
Consumers with a delivery address in Germany or Austria have a right of revocation for distance contracts in accordance with statutory provisions. For customers with a delivery address in Switzerland, we grant a right of revocation in accordance with our revocation policy. You can find details about your right of revocation and a sample revocation form that you can use at this link.
§10 Redemption of Gift Vouchers
(1) You can purchase gift vouchers through our online shop, which can only be redeemed in the online shop. We reserve the right to verify the authenticity of the vouchers upon redemption.
(2) Gift vouchers and/or remaining credit are redeemable for a period of five years from the date of purchase.
(3) Gift vouchers can only be redeemed before completing the order process. Subsequent offsetting is not possible.
(4) Only one gift voucher can be redeemed per order.
(5) Gift vouchers cannot be used to purchase further gift vouchers.
(6) If the value of the goods exceeds the voucher value, the difference can be paid using one of the offered payment methods.
(7) The credit balance of a gift voucher will neither be paid out in cash nor accrue interest.
(8) The gift voucher is transferable.
§11 Liability
(1) In all cases of contractual and non-contractual liability for intent and gross negligence, we are liable according to statutory provisions.
(2) In cases of simple negligence, we are only liable for breaches of essential contractual obligations (cardinal obligations) and limited to foreseeable, typical damage.
(3) Liability for damages resulting from injury to life, body or health, under the Product Liability Act and for the assumption of a guarantee remains unaffected.
§12 Copyrights/Rights of Use
We hold copyrights and/or rights of use for all images, films, and texts published in our online shop. Use of these works without express consent is not permitted.
§13 Final Provisions
(1) The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. Mandatory provisions of the country of your habitual residence remain unaffected.
(2) Should individual provisions be invalid, the remainder of the contract remains valid. The statutory provision shall apply in place of the invalid provision.
(3) The EU Commission provides a platform for online dispute resolution: http://ec.europa.eu/consumers/odr/. We do not participate in a dispute resolution procedure. For questions, please contact us at service@icrush.de.
As of: 2026-06